Privacy Policy

1. Introduction

At KiosPro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

2. Information We Collect

2.1. Information You Provide

• Account Information: Name, email address, phone number, business name
• Payment Information: Processed securely through DOKU payment gateway
• Business Data: Products, transactions, customers, inventory, reports
• Profile Information: User preferences and settings

2.2. Automatically Collected Information

• Usage Data: IP address, browser type, pages visited, time spent
• Device Information: Device type, operating system, unique device identifiers
• Cookies: Session cookies for authentication and preference storage
• Log Data: System logs for debugging and security purposes

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related notifications
• Send administrative information (updates, security alerts)
• Respond to customer support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Send marketing communications (with your consent)
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share data with:

4.1. Service Providers

• Payment Processing: DOKU for secure payment transactions
• Email Service: For sending transactional and marketing emails
• WhatsApp Integration: For automated notifications
• Cloud Hosting: For data storage and service delivery

4.2. Legal Requirements

We may disclose your information if required by law or if we believe it's necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Investigate violations of our Terms of Service

5. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Regular automated backups
• Firewall and intrusion detection systems

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Active Accounts: Data retained while subscription is active
• Cancelled Accounts: 30-day grace period for data export, then permanent deletion
• Legal Requirements: Some data may be retained longer if required by law
• Anonymized Data: May be retained for analytics purposes

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Export: Download your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data
• Object: Object to certain data processing activities

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies:

• Essential Cookies: Required for authentication and security
• Functionality Cookies: Remember your preferences
• Analytics Cookies: Help us understand usage patterns

You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Sending an email to your registered address
• Posting a notice in your account dashboard
• Updating the "Last updated" date at the top of this page

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: